Shipping policy

Last updated: 30 October 2026

Luxvietta ships watches from the United Kingdom.

Processing

We prepare orders within 1 to 3 business days. Business days are Monday to Friday, 8:30 AM–5:30 PM (UK), excluding public holidays in the United Kingdom.

Delivery

The carrier and an estimated delivery window are shown at checkout before you pay. Those times are estimates, not a guaranteed delivery date. When the carrier gives us a tracking number, we email it to you.

Shipping cost

The shipping price is calculated at checkout and shown before you pay. If the website advertises free shipping, that offer applies only to eligible orders placed while the offer is shown on the site.

International orders

Deliveries outside the United Kingdom may be charged customs duties, import tax, or a carrier handling fee by the destination country. Those charges are not included in our price unless checkout says they are. You are responsible for paying them.

Delivery address

You are responsible for a complete and correct delivery address. We are not responsible for delay or loss caused by an incorrect address, a missed delivery, or a parcel that is not collected.

Risk

Risk of loss passes to you when the carrier delivers the parcel to the address you gave us. Please check the parcel when it arrives and contact us within 48 hours if it is damaged. See the refund policy for damaged orders.

Questions: contact@luxvietta.com.